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Regulations

Regulations of the online shop T-shirts Design Koszulki z Pasją

Regulations include: rules of renouncing sales contract, the most important information concerning the seller, shop and consumer’s rights.

CONTENTS

§ 1 Definitions
§ 2 Contact with the seller
§ 3 Technical requirements
§ 4 Purchases in the shop
§ 5 Payment
§ 6 Realisation of the order
§ 7 Right to renounce the contract
§ 8 Exceptions to the right to renounce the contract
§ 9 Complaints
§ 10 Personal information
§ 11 Reservations
Appendix nr 1: Exemplar form of renouncing the contract.

§ 1 DEFINITIONS

Workdays - days from Monday to Friday with the exception to days statutory free of work.
Account - function of the shop, free of charge and regulated by the separate regulations (service provided online), due to which a buyer can create an individual account in the shop.
Consumer - consumer in the meaning of Civil Code.
Buyer - each subject buying in the shop.
Regulations - this Regulations.
Shop - online shop T-shirts Design Koszulki z Pasją run by the seller under the website: https://koszulkizpasja.pl.
Seller - PIOTR KACAŁA, the entrepreneur running the business activity under the name Piotr Kacała GRAFIKOMP - WEB, added to the Central Registration and Information on Business due to the right Ministry responsible for matters of economy and running the Central Registration and Information on Business. Tax Number (NIP) 7841412874, National Official Business Register Number (REGON) 362759233, Address: ul. Różana 40, 62-220 Niechanowo.

§ 2 CONTACT WITH THE SELLER

1. Postal address: ul. Różana 40, 62-220 Niechanowo
2. E-mail address: biuro@koszulkizpasja.pl
3. Telephone number: +48 606 490 914
4. Postal address for returning a product (in case of renouncing the contract): Gniezno 62-200, ul. Armii Poznań 10A.

§ 3 TECHNICAL REQUIREMENTS

1. For the right functioning of the shop below mentioned factors are needed:
• a device with Internet access;
• web browser supporting JavaScript and cookies.
2. To make an order in the shop, apart from the requirements described in point no.1, it is crucial to have a valid e-mail account.

§ 4 PURCHASES IN THE SHOP

1. Prices of the products listed in the shop are full prices for products, including the taxes.
2. The seller points out that the overall cost of an order contains listed in the shop: product’s price and, if in a given case needed, the delivery costs.
3. The chosen product must be added to the cart in the shop.
4. The next step is to choose from available in the shop: way of delivery of the product and the payment method for the order, as well as to give any personal information needed to realise the order that had been made.
5. The order is made in the moment of confirming the content and accepting the Regulations by the buyer.
6. Making the order is identical with entering into the sales contract between the buyer and the seller.
7. The seller will give the buyer a confirmation of entering into the sales contract on a durable medium no later than in the moment of delivering the product.

§ 5 PAYMENT

1. For making an order, depending on the choice of the buyer, it can be paid by:
a). regular money transfer into the seller’s bank account
b). online money transfer
c). by using one of the listed below payment platforms:
Shoper Payment including the cards: Visa, Visa Electron, MasterCadr, MasterCard Electronic, Maestro.
If the return of money for the transaction made by the client’s paycard would be needed, the seller would make the return into the bank account number assigned to the buyer’s paycard.
d). cash on delivery (COD), which means payment by cash in the moment of delivering the product to the buyer
e). by cash in the moment of personal pickup.
2. In case of choosing the payment using one of the Shoper Payment platforms, the subject providing the services of the payment is Blue Media S.A. The payment settlement is conducted by Blue Media S.A. (bluemedia.pl).
3. In case of choosing by the client payment in advance, it is demanded to pay for the order within the period of 5 workdays, since making the order.
4. The seller notices that some payment methods, due to their specificity, demand paying for the order right after placing it.
5. The buyer accepts usage of electronic invoices by the seller, through making the purchase. The buyer has a right to withdraw their acceptance.

§ 6 REALISATION OF THE ORDER

1. The seller is obliged to deliver the product without any defects.
2. Order’s realisation date is given in the shop.
3. In case of choosing by the client payment in advance, the seller would start realising the order after posting the payment.
4. If in one order the buyer bought the products demanding different realisation date, the order would be realised in the date proper for the product with the longest realisation date.
5. The products are delivered within the territory of Poland, European Union countries and outside of it.
6. The products bought in the shop are delivered due to the delivery method, chosen by the buyer:
a). by the delivery company.
7. The buyer can pick the products in person in the Pickup Point and in the given scheduled hours.
8. In case of choosing by the seller personal pickup, the products would be ready to pick up in the given realisation date, or if the buyer gave the shipping date - on this date.
9. In case of choosing by the client to pay for the order using money transfer or payment by a paycard, the realisation date is counted beginning from the day of recognizance the seller’s bank account.
10. By ordering the personalized or individual t-shirt, the buyer agrees to publish its photos in the shop, in the shop’s gallery, as well as in social media.
11. The buyer does not take the responsibility for copyright laws of the materials delivered by the buyer in order to design and sew the t-shirt or any other products offered by the shop.

§ 7 RIGHT TO RENOUNCE THE CONTRACT

1. The consumer has a right to renounce the contract with the seller through the shop, subject to paragraph § 8 of the Regulations, in the period of 14 days without giving any reason.
2. The time period within which renouncing the contract is possible ends after 14 days from the day:
a). in which the consumer became the owner of the product or in which third party, other than deliverer and given by the consumer, became the owner of the product
b). in which the consumer became the owner of the last item or in which the third party, other than deliverer and given by the consumer, became the owner of the last item, in case of the contract obligating to ownership transfer of many items, which are delivered separately.
c). entering into the contract - in case of the contract obligating to deliver digital contents.
3. For the consumer to be able to renounce the contract, they must inform the seller, using the data given in the § 2 of the Regulations, about their decision to renounce the contract through unambiguous declaration (for instance a writing send by post or information send by electronic mail).
4. The consumer can use the exemplar form of renouncing the contract, placed at the end of the Regulations, however it is not obligatory.
5. To keep the date of renouncing the contract it is enough that the consumer would send the information that they are using the right for renouncing the contract until the given period of 14 days expired.

RESULTS OF RENOUNCING THE CONTRACT
6. In case of renouncing the contract, the seller returns to the consumer all of the received payments, including the costs of delivery (with the exception of additional costs that are caused by the chosen way of delivery wanted by the client, other than the cheapest ordinary way offered by the seller), immediately, and in any case no later than 14 days counting from the day in which the seller was informed about the consumer’s decision of using their right to renounce the contract.
7. The seller would return the payment using the same methods that were used by the consumer in the prior transaction, unless the consumer would agree on the different solution, and in any case the consumer would not be charge because of this return.
8. The seller can refrain from returning the payment until receiving the products or until the proof of them being sent back is received, depending on which action would happen first.
9. The seller asks to return the products to the address: Gniezno 62-200, ul. Armii Poznań 10A immediately or no later than 14 days from the day in which the consumer informed the seller about renouncing the sales contract. The date is kept if the consumer sends back the product before 14 days passed.
10. The consumer foots the direct bill of returning the product.
11. The consumer is only in charge of decreasing the product’s value when using it in a way other than it was necessary to claim its character, features and functioning.
12. If the products, concerning its character, cannot be send back in a regular postal procedure, the consumer would have to be charged with costs of returning the product. The consumer would be informed about estimated costs by the seller in the product’s description or while making the order.

§ 8 EXCEPTIONS TO THE RIGHT TO RENOUNCE THE CONTRACT

1. The consumer’s right to renounce the sales contract entered remotely does not apply to the contract:
a). In which the subject of the benefit is a non-prefabricated item, manufactured according to the consumer’s specifications or dedicated to serve their individual needs.
b). In which the subject of the benefit is an item that goes off quickly or has a short expiry date.
c). In which the subject of the benefit is an item delivered in a sealed packaging, that after being opened cannot be returned concerning the healthcare or due to hygienic sake if the packaging was opened after the delivery.
d). In which the subject of the benefit are items that after delivery, due to their character, are inseparably merged with other items.
e). In which the subject of the benefit are sound or visual recordings or computer programs delivered in a seal packaging, if the packaging was opened after the delivery.
f). Concerning delivery of journals, periodicals or magazines, with the exception of subscription contract.
g). In which the price or salary depends on hesitancy of the financial market, over which the entrepreneur does not have control and which can occur before the period of renouncing the contract expires.
h). Concerning delivery of digital content, which is not saved on a durable medium, if meeting the provision began after a clear consumer’s permission before the period of renouncing the contract expired and after informing them by the entrepreneur about losing the right for renouncing the contract.
2. The right to renounce the sales contract does not apply to any subject other than the consumer.

§ 9 COMPLAINTS

1. In case of a product’s defect the buyer has a possibility to make a complaint about the defective product on the grounds of a warranty regulated in the Civil Code or a guarantee if such was given.
2. To use the warranty the buyer can, based on the rules and terms defined in the Civil Code:
a). make a statement regarding price reduce
b). if the defect is substantial - make a statement to renounce the contract
c). demand changing the item for one free from defects
d). demand removing the defect.
3. The seller asks to address the complaint on the grounds of the warranty under the postal or e-mail address given in the § 2 of the Regulations.
4. If it turns out that to examine the complaint, deliverance of the defective product to the seller is needed, the buyer is obliged to deliver this product, in case of a consumer on the seller’s cost, to the address: Gniezno 62-200, ul. Armii Poznań 10A.
5. If any additional guarantee was given to a product, information concerning it, as well as its conditions is available in the product’s description in the shop.
6. Complaint about functioning of the shop should be sent to the e-mail address given in the § 2 of the Regulations.
7. Examination of a complaint would be made by the seller in the period no longer than 14 days.
EXTRAJUDICIAL WAYS OF EXAMINING THE COMPLAINTS AND PURSUING CLAIMS
8. In case if the complaint procedure does not bring the result expected by the consumer, the consumer may use among others:
a). mediation conducted by the territorially right Provincial Inspection of Commercial Inspectorate, to which a request for mediation should be submitted. As a rule, the proceedings are free of charge. The list of Inspectorates can be found here: https://www.uokik.gov.pl/wazne_adresy.php#faq595.
b). help of a territorially right Permanent Court of Arbitration for Consumers operating by the Provincial Inspection of Commercial Inspectorate, to which a request for examination of the case should be submitted. As a rule, the proceedings are free of charge. The list of Inspectorates can be found here: https://www.uokik.gov.pl/wazne_adresy.php#faq596.
c). free help of a municipal or regional consumer rights adviser.
d). on-line platform ODR available here: http://ec.europa.eu/consumers/odr/.

§ 10 PERSONAL INFORMATION

1. The administrator of personal information provided by the buyer while using the shop is the seller.
2. The buyer's personal information is processed on the basis of a contract and for its realisation. In accordance to the principles set out in the general regulation of the European Parliament and Council (EU) on data protection (GDPR). Detailed information regarding data processing by the seller is included in the privacy policy posted on the shop’s website.

§ 11 RESERVATIONS

1. It is prohibited for the buyer to deliver unlawful content.
2. Each order made in the shop is a separate sales contract and it demands separate acceptation of the Regulations. The contract is concluded only for time period and in order to realise the order.
3. Contracts based on this Regulations are concluded in Polish and English.
4. In the event of a possible dispute with the buyer who is not a consumer, the competent court will be the court competent for the seller's registered office.
5. None of the provisions of these Regulations exclude or limit the rights of the consumer derived from legal provisions.
6. Provisions concerning the products are used adequately for digital content, unless the Regulations covers them separately.

Appendix nr 1 to the Regulations

Below there is an exemplar form of renouncing the contract, which can be but does not have to be, used by the consumer:

EXEMPLAR FORM OF RENOUNCING THE CONTRACT

(this form should be filled and sent only if renouncing the contract is wanted)
Piotr Kacała GRAFIKOMP - WEB
ul. Różana 40, 62-220 Niechanowo, e-mail address: biuro@koszulkizpasja.pl
• I/We(*)............................................................... hereby inform about my/ours renouncing the sales contract for the following products / following service / delivery of digital content in the form of:
....................................................................................................................................................................................................................................

....................................................................................................................................................................................................................................

....................................................................................................................................................................................................................................
- Date of entering the contract(*) / receipt (*) ..........................................................................................................................

- Name and surname of the consumer (-s): ..............................................................................................................................

- Address of the consumer (-s): ..........................................................................................................................................

..................................................................................................................................................................................
.............................................................................................
Consumer’s signature
(only if the form is sent in a paper versionj)


Date............................................
(*) Delete where inapplicable.

Account Regulations

Account Regulations in the shop T-shirts Design Koszulki z Pasją

CONTENTS

§ 1 Definitions
§ 2 Contact with the seller
§ 3 Technical requirements
§ 4 Account
§ 5 Complaints
§ 6 Personal information
§ 7 Reservations


§ 1 DEFINITIONS

1. Account - a free shop’s function (service) regulated in this Regulations, thanks to which the buyer may set up his individual Account in the shop.
2. Buyer - each subject buying in the shop.
3. Shop - online shop T-shirts Design Koszulki z Pasją run by the seller under the website: https://koszulkizpasja.pl
4. Seller - PIOTR KACAŁA, the entrepreneur running the business activity under the name Piotr Kacała GRAFIKOMP - WEB, added to the Central Registration and Information on Business due to the right Ministry responsible for matters of economy and running the Central Registration and Information on Business. Tax Number (NIP) 7841412874, National Official Business Register Number (REGON) 362759233, Address: ul. Różana 40, 62-220 Niechanowo.

§ 2 CONTACT WITH THE SELLER

1. Postal address: ul. Różana 40, 62-220 Niechanowo
2. E-mail address: biuro@koszulkizpasja.pl
3. Telephone number: +48 606 490 914

§ 3 TECHNICAL REQUIREMENTS

1. For proper functioning and setting up an account, following are required:
• valid e-mail account;
• a device with Internet access;
• a web browser supporting JavaScript and cookies.

§ 4 ACCOUNT

1. Creating an Account is completely voluntary and depends on the will of the buyer.
2. The Account gives the buyer additional options, such as: browsing the orders history placed by the buyer in the shop, checking the order status or editing the buyer's data.
3. In order to create an Account, it is needed to complete the appropriate form in the shop.
4. In the moment of creating the Account, an agreement is concluded for indefinite period of time between the buyer and the seller, in the scope of keeping the Account on the terms specified in the Regulations.
5. The buyer may cancel the Account at any time without any additional cost.
6. In order to cancel an Account a resignation message must be sent to the seller at the following e-mail address: biuro@koszulkizpasja.pl. This will result in immediate deletion of the Account and termination of the Account Maintenance Agreement.

§ 5 COMPLAINTS

1. Complaints about the functioning of an account should be reported at the following e-mail address: biuro@koszulkizpasja.pl.
2. The seller will respond to the complaint within 14 days of receiving the complaint report.
EXTRAORDINARY METHODS OF EXAMINING COMPLAINTS AND INVESTIGATING CLAIMS
3. In the event that the complaint procedure does not bring the result expected by the consumer, the consumer may use among others:
a). mediation conducted by the territorially right Provincial Inspection of Commercial Inspectorate, to which a request for mediation should be submitted. As a rule, the proceedings are free of charge. The list of Inspectorates can be found here: https://www.uokik.gov.pl/wazne_adresy.php#faq595.
b). help of a territorially right Permanent Court of Arbitration for Consumers operating by the Provincial Inspection of Commercial Inspectorate, to which a request for examination of the case should be submitted. As a rule, the proceedings are free of charge. The list of Inspectorates can be found here: https://www.uokik.gov.pl/wazne_adresy.php#faq596.
d). on-line platform ODR available here: http://ec.europa.eu/consumers/odr/.

§ 6 PERSONAL INFORMATION

3. The administrator of personal information provided by the buyer while using the shop is the seller.
4. The buyer's personal information is processed on the basis of a contract and for its realisation. In accordance with the principles set out in the general regulation of the European Parliament and Council (EU) on data protection (GDPR). Detailed information regarding data processing by the seller is included in the privacy policy posted on the shop’s website.

§ 7 RESERVATIONS

1. It is prohibited for the buyer to deliver unlawful content.
2. The agreement regarding the management of the Account is concluded in Polish and English.
3. In the event of important reasons subject to paragraph § 4, the seller has the right to amend these Account Regulations.
4. Important reasons subject to paragraph § 3 are:
a. the need to adapt the shop to legal provisions applicable to the activities of a shop
b. improvement in the security of the service provided
c. changes in the functioning of the Account that requires modification of the Account Regulations.
5. The buyer will be informed about the planned change in the Account Regulations at 7 days before the planned implementation of the changes, via an e-mail sent to the address assigned to the Account.
6. In the case the buyer does not accept the planned change, he should inform the seller about it by sending an appropriate message to the e-mail address of the seller: biuro@koszulkizpasja.pl. This will result in the termination of the Account maintenance contract upon implementation of the planned changes or earlier if the buyer makes such a request.
7. In the case the buyer does not object to the planned changes, until their implementation, it is assumed that the buyer accepts them. This does not constitute any obstacle to the termination of the contract in the future.
8. In the event of a possible dispute with the buyer who is not a consumer, the competent court will be the court competent for the seller's registered office.
9. None of the provisions of these Regulations exclude or limit the rights of the consumer derived from legal provisions.


Newsletter Regulations
of the shop T-shirts Design Koszulki z Pasją


§ 1 Definitions

Newsletter - a service provided free of charge by electronic means, bwhich the service recipient can receive, from the service provider, previously ordered messages regarding the shop, including information on offers, promotions, sales and new products in the shop.
Shop - online shop T-shirts Design Koszulki z pasją run by the service provider at https://koszulkizpasja.pl
Service provider - PIOTR KACAŁA, the entrepreneur running the business activity under the name Piotr Kacała GRAFIKOMP - WEB, added to the Central Registration and Information on Business due to the right Ministry responsible for matters of economy and running the Central Registration and Information on Business. Tax Number (NIP) 7841412874, National Official Business Register Number (REGON) 362759233, Address: ul. Różana 40, 62-220 Niechanowo.
Service recipient - every entity using the newsletter service.

§ 2 Newsletter

1. The service recipient may voluntarily subscribe to the Newsletter service.
2. To use the Newsletter service, it is necessary to have a device with a web browser, updated to the latest version. Web browser must support JavaScript and cookies. Internet connection and active email account is also required.
3. E-mail messages sent as part of this service will be sent to the e-mail address provided by the service recipient at the time of subscribing to the Newsletter.
4. As the first step for the service recipient, to conclude a contract and subscribe to the Newsletter service, it is to provide an e-mail address to which he wishes to receive messages sent as part of the Newsletter. Afterward, to the e-mail address provided in the first step, the service provider will send the service recipient a message verifying the e-mail address. In the message there will be a confirmation link for service recipient to subscribe to the Newsletter. After the client confirms his will to subscribe to the Newsletter, a contract for the provision of the service is concluded and the service provider will start providing it to the service recipient.
5. The messages sent as part of the Newsletter service will contain information about the possibility of unsubscribing from the service, as well as a link to unsubscribe.
6. The service recipient may unsubscribe from the Newsletter without giving any reason and incurring any additional costs, at any time, using the option subject to paragraph § 5 or by sending a message to the e-mail address of the service provider: biuro@koszulkizpasja.pl.
7. The use of the link by the service recipient, to unsubscribe from the Newsletter or sending a message requesting to unsubscribe from the Newsletter, will result in the immediate termination of the contract in the provision of Newsletter service.
8. In order to benefit from the discount for subscribing to the Newsletter it is needed to be a registered user in the store. Users who subscribed to the Newsletter service, but want to make purchases without registration in the store are not entitled to a discount.

§ 3 Complaints

1. Complaints about the Newsletter should be reported to the service provider at the following e-mail address: biuro@koszulkizpasja.pl.
2. The service provider will respond to the complaint within 14 days of receiving the complaint report.

§ 4 Personal data

1. The administrator of personal data provided by the service recipient while using the Newsletter is the service provider.
2. The service recipient's personal data are processed on the basis of a contract and for its realisation. In accordance with the principles set out in the general regulation of the European Parliament and Council (EU) on data protection (GDPR). Detailed information regarding data processing by the Seller is included in the privacy policy posted on the Stores website.

§ 5 Final provisions

1. The service provider reserves the right to change these regulations only for important reasons. An important reason is the necessity to change the regulations caused by the modernization of the Newsletter service or change of the current law, which would affect the provision of the service by the service provider.
2. Information about the planned change of the Regulations will be sent to the service recipient via e-mail, to the e-mail address provided at the time of subscribing to the Newsletter. Information will be sent at least 7 days before the planned implementation of the changes.
3. In case a service recipient does not object to the planned changes, until their implementation, it is assumed that service recipient accepts them.
4. In case a service recipient does not accept planned changes, the service recipient should inform the service provider about their decision via e-mail address: biuro@koszulkizpasja.pl. This action will result in the termination of the contract for the provision of service upon implementation of the planned changes.
5. It is prohibited for the service recipient to deliver unlawful content.

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